Effective Date: 20/04/2025
Last Updated: 20/04/2025
At Haowki, we want you to shop with confidence. If you are not fully satisfied with your purchase, we offer a straightforward and transparent 7-day return, replacement, and exchange policy to ensure a smooth customer experience.
You may request a return, replacement, or exchange within 7 days of receiving your product.
We accept returns for:
To be eligible for a return or replacement:
To initiate a return or replacement, contact us within the return period at:
📧 Email: support@haowki.com
Please include:
Once your request is reviewed and approved, we will provide:
Haowki covers the full cost of return shipping for all approved returns and replacements, regardless of the reason.
Upon receiving and inspecting the returned item, your refund will be:
We will notify you via email once the refund has been initiated.
Customers may opt for:
All exchanges are subject to item inspection and stock confirmation.
The following items are non-returnable and non-refundable:
We will clearly communicate non-returnable items at the time of sale or during the return request process.
If you have any questions about this policy or need help with a return:
📧 Email: support@haowki.com
🌐 Website: https://haowki.com